FAQs.

1. Use the Clothing, Accessories and Designers menu to navigate through the site. You can also shop by browsing our Blog or alphabetically by designer.

2. Once you have found an item you wish to purchase, select your size and click on the ADD TO SHOPPING BAG button underneath each item.

3. Review the items in your shopping bag by clicking the SHOPPING BAG link at the top of the page. You can use the REMOVE FROM BASKET link to delete items from your shopping bag.

4. Click on PROCEED TO PURCHASE to complete your order.

Register with us and you'll be able to enjoy the following benefits:

1. Track your orders and review past purchases.

2. Put in a request for bringing back the sold out size/items.

3. Add sold out items and products you love to your Wish List.

4. Preview our new collections and register your interest for your favorite pieces.

5. Be the first to know of the latest promotions and offers and in-store events.

Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

To reset your password, follow the 'FORGOTTEN PASSWORD' instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.

We accept Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and PayPal. All payments are processed through a secure checkout system. To ensure that you don't experience any delays to your order, please make sure all your details are entered correctly. If you need assistance in placing an order, you can call Customer Care on +91 - 8375036648 (from a mobile or internationally), Monday - Friday 10:30 AM - 7:00 PM and Saturdays 3:00 PM - 7:00 PM.

Once your order has been dispatched, we are unable to redirect your delivery to another address. To avoid any delays in receiving your order, we suggest that you provide a suitable shipping address for the specified delivery times.

Once your order has been dispatched, you will receive an email containing your air waybill number to track your package. You can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status.

We will not accept returns or offer refunds for goods unless they are faulty.

If your goods are faulty when they are delivered you may return the faulty goods to us. If you return the goods to us we will (at our option) repair or replace the goods or provide you with a refund of the purchase price and the price of delivery.

To return faulty goods, you must contact us at customercare@aashniandco.com to inform us that you wish to return the goods. We will then provide you with details of where to return the goods and how to complete the returns process. You will be responsible for the costs of delivering the goods back to us.

If we repair or replace the goods we will deliver the repaired or replaced goods to you at no additional cost to the delivery address you specified when you purchased the goods.

If we provide a refund we will pay it to the account you used to purchase the goods.

Aashni + Co flagship store is not liable to process returns for orders placed via the website. Aashni + Co Flagship store has its own Returns Policy. We request you to contact the store on +44 207 985 0155 or email info@aashniandco.com

All online store credits can only be used for purchases made online on https://aashniandco.com

It is possible to make an order by phone. Simply call a customer care representative on +91- 8375036648. After providing us with the details of the item you wish to purchase and your billing information, we will place your order and shall send you the invoice by email to complete the payment online.